More than ingredients: full-service partnership for success

What's your area of expertise and how does it create value for our customers and suppliers? 

My background as a biochemist combined with 11 years in sales shapes how I support partners in the pharmaceutical market. Before joining Brenntag four years ago, I sold services, which taught me to approach every opportunity as a complete solution rather than a simple product offer. Even though we supply ingredients, we also focus on delivering a full service that includes commercial guidance, regulatory support, customer service and flexible logistics. This is one of Brenntag’s greatest advantages.

I also have a strong appetite for business development and will persevere to find a solution or a way to win the business. As the sales cycle in Pharma is longer and more complex than other industries, this requires patience and multilevel selling. I’m great at establishing meaningful multilevel connections with my customers.
 

How do you work with partners to achieve the best results?

Our relationships with manufacturers are at the core of what we do. I make sure customers see the strengths of our portfolios and suppliers whether that means technical depth, project management support or procurement efficiency. I involve manufacturers whenever it benefits the customer, including in technical meetings and project discussions. Creating direct connections between customers and suppliers gives clients the confidence and support they need, moves their projects forward and leads to new opportunities for Brenntag.
 

Can you share a real-life example of how your support helped a customer overcome a challenge or achieve their goals?

We support customers daily with new R&D projects and sourcing needs. Two examples highlight the impact of collaboration.

A Canadian CDMO partner was developing an innovative animal health tablet but encountered significant formulation challenges related to excipient compatibility. We coordinated an in-person technical session between the customer’s R&D team and our supplier partner to work through the obstacles. Through collaborative problem solving, the team successfully developed a formulation that met the end customer’s requirements. The product is expected to launch in 2026 with strong commercial potential.

In another case, a leading pharmaceutical manufacturer has faced ongoing technical and supply chain complexities, including alternate ingredient qualifications and regulatory approval of new supply and manufacturing sites. We’ve supported their R&D and commercial teams through these highly regulated processes, helping maintain continuity while enabling new business opportunities. Our proactive communication and solution-oriented approach have strengthened the partnership and contributed to multiple successful project outcomes.

What trends or changes should industry professionals pay attention to right now and what opportunities do you see ahead?

We’re seeing more customers build global connections to explore new sourcing and manufacturing partners. While this creates opportunities, it also increases competitiveness for local suppliers. Staying ahead in both pricing and service is more important than ever. If we’re not taking care of customers, someone else will. My experience helps partners navigate these shifts by offering reliable support and identifying solutions that keep their projects on track.
 

What motivates you most about working in this field and supporting our customers and suppliers?

It’s incredibly rewarding to help customers bring a new product to market or redevelop a formulation. It feels meaningful to contribute to the health industry by providing technical support and connecting customers with the right supplier expertise. We deliver solutions and exceptional service. I’m proud to work for the best in the industry and every success for our customers is also a success for us.
 

If followers remember just one thing from this spotlight, what should it be?

I want followers to remember the level of technical support and expertise they can access through us. We’re here to help them advance their business and bring their projects to life.